The workflow

Eight stages, one traceable case

Each stage is logged to the buyer, seller and Gemelos communication timeline.

  1. 01

    Product selected / RFQ matched

    Listing or awarded RFQ is linked to a logistics case with commodity detail.

  2. 02

    Cargo intake

    Dimensions, weight, packaging, declared value and destination captured.

  3. 03

    Review

    Commodity, parties and end use enter compliance review states.

  4. 04

    Quote issued

    Freight, consolidation, handling and destination charges presented.

  5. 05

    Warehouse & consolidation

    Receipt, inspection, palletizing and container build at origin hub.

  6. 06

    Export & carrier handoff

    Documentation set finalized, booking confirmed, cargo tendered.

  7. 07

    Tracking

    Milestones streamed to buyer, seller and Gemelos communication timeline.

  8. 08

    Completion

    Delivery confirmation, document archive and case closure.

Active shipments

Sample shipments in motion

Track in dashboard
IDCommodityStageRouteETAReview
SHP-4471Refrigeration compressors (45)Export & carrier handoffValencia, Spain → Santiago de CubaOct 14Cleared for Next Step
SHP-4460Food staples, 20 palletsWarehouse & consolidationSanto Domingo, DR → CienfuegosOct 09Cleared for Next Step
SHP-4452LFP battery racks (6)ReviewMonterrey, MX → La HabanaPendingNeeds Information
SHP-4439Solar panels, phase 1 (620)TrackingColón FTZ, Panama → La HabanaOct 02Cleared for Next Step

Your requests

Shipping requests you've submitted

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Compliance review required

U.S.–Cuba commerce can involve sanctions, export controls, restricted-party screening, licensing, payment and commodity-specific requirements. Not every product or transaction is automatically eligible. Demo review states shown here are illustrative and are not legal advice.